XELVARNITHO Money Back Guarantee

At XELVARNITHO, we are fully committed to providing our customers with high-quality products and exceptional service. Our Money Back Guarantee is designed to ensure your complete satisfaction. If, for any reason, you are not entirely satisfied with your purchase, the guidelines below outline the steps to return the product and receive a refund.

Eligibility for Refund

• You may request a refund within 30 days of the delivery date.
• The item must be returned in its original packaging, unused, and in the condition it was received.
• Proof of purchase from XELVARNITHO must be provided.

How to Request a Refund

To initiate a refund, please follow these steps:

1. Email us at [email protected] with the subject line “Refund Request - Order #”.
2. Include your order number, a brief description of the issue, and any relevant photos if applicable.
3. Our customer service team will review your request and respond within 3 business days.

Return Process

Once your refund request is approved, please follow these instructions to return the item:

1. Securely pack the item in its original packaging.
2. Ship the package to our return address provided in the approval email.
3. We recommend using a trackable shipping service to ensure we receive your return.

Processing Your Refund

After we receive and inspect the returned item, we will notify you of the status of your refund via email. Approved refunds will be processed to your original method of payment within 7-10 business days.

Non-Refundable Items

• Gift cards
• Final sale items
• Personalized or customized orders

We at XELVARNITHO are dedicated to ensuring your utmost satisfaction. Should you have any questions regarding our Money Back Guarantee, please do not hesitate to contact our support team.

Thank you for choosing XELVARNITHO.